Frequently Asked Questions
How does your shipping work?
We ship from Germany, worldwide, with UPS.
Shipping costs can be seen on the page "Shipping".
How fast do you ship?
We usually ship within 2 days after we receive the payment.
How can I pay?
You can pay with credit card, paypal or by doing a bank transfer.
What is your return policy?
You can return your order for a period of 14 days after having received it. Your order will be refunded once we have received the articles. Please note that shipping costs related to returning the package will not be refunded.
Can I send my purchase as a gift?
Yes, we will be happy to wrap your purchase as a gift. Simply mention this in the box "Additional comments" on the page of your shopping cart.
How can I contact you?
per e-mail at firstname.lastname@example.org