Frequently Asked Questions
How does your shipping work?
We ship from France, worldwide.
Shipping costs can be seen on the page "Shipping".
How fast do you ship?
We usually ship within 1-2 days after we receive the payment.
How can I pay?
You can pay with credit card or with PayPal.
What is your return policy?
You can return your order for a period of 14 days after having received it. Items must be returned in new, unused condition with original packaging and tags and with a copy of your packing slip included. We reserve the right to refuse returns that do not match these conditions. Your order will be refunded once we have received the articles. Please note that shipping costs related to returning the package will not be refunded. Please note that customs costs and taxes we may have to pay due to reimport to Europe (for example from the UK) will be deducted from your refund.
Can I send my purchase as a gift?
Yes, we will be happy to wrap your purchase as a gift. Simply mention this in the box "Additional comments" on the page of your shopping cart.
How can I contact you?
per e-mail at email@example.com